What We Collect and Why We Collect It
When you open a stake8 account, we collect the information you provide directly — your name, contact details, and the payment method you link, whether that's DANA, OVO, or GoPay. We also collect transaction records each time a deposit or withdrawal is processed through your wallet.
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This data is used to verify your identity, process payments, resolve account disputes, and keep your account secure. We do not sell your personal data to advertising networks or unrelated third parties. Technical data — your device type, browser version, IP address and session timestamps —
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is collected automatically when you access the lobby. We use this to maintain session integrity and detect unusual login activity. Retention periods vary by data category: payment transaction records are held for as long as required under applicable law and our internal compliance obligations. Account profile
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data is held while your account remains active and for a period after closure as required by applicable rules in eligible regions. You have the right to request a copy of the data we hold, ask us to correct inaccuracies, or ask us to delete data
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where no legal retention obligation applies. All requests are handled through our support channel.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.